Terms and Conditions

1. All dogs/cats must be:

2. All charges are based on a per day rate and are to be paid at time of drop off. NO REFUNDS will be given if you choose to pick your pet up earlier than scheduled.
4 days notice is required for any change/cancellation to booking, otherwise full booking charges ​apply (Christmas and New Year we need to be notified by 10th December for any changes. Invoices will be sent 1st December to be paid by the 15th December).

3. Dogs/cats are to only be collected or dropped off during our open hours and must arrive with a collar and lead on to ensure the safety of all dogs during our drop off and pick up times.

Opening Hours: 8am – 11am and 3:30pm – 6pm
Wednesdays we are closed for drop offs and pick ups

Note:Drop off and pick up will not be permitted outside of these hours (unless arranged prior with an additional cost of $50) including Christmas and New Years Days as we are not open these days.
We are closed for pick-ups and drop-offs on Christmas and New Years Days.Inspections are welcomed by appointment only.

We reserve the right to:

  1. Treat your dog/cat for fleas or worms should we find your dog/cat infested, this will be at the owner’s expense.
  2. Make suitable arrangements for any dog/cat left in our care 14 days after the due collecting date if no contact is made by the owner or the owner’s agent.
  3. To have any dog, which barks persistently or causes undue stress, be removed by the agreed contact person. (This is always the last resort!!)
  4. Place dogs where we feel are appropriate to enable the smooth running of our facility.

We consider our facilities and management practices to be of the highest standards, therefore the very best of professional care and expertise will be given to your dog/cat. All care is taken with your dog/cat, but we accept no responsibility for illness, injury, damage or death for any reason. If any guest requires veterinary care – all relative costs will be met by the dog/cat owner

All vaccinations must be up to date with the following:

Dog:

Cat:

Opening hours: 08:00 - 11:00 & 15:30 - 18:00
Closed Wednesdays for drop offs and pickups

To read more reviews please view our Google Business Profile.

Recently taken our cat for a visit at Valhalla, I am very impressed with what the owner is doing there. The dogs there loves to visit them and you can see how well he is not only taking care of the grounds but the furry babies also.. Well manicured and kept lawns for the dogs to play in, plenty of clean water to drink in their play areas with shadow nets etc. The owner is busy with a lot of improvements turning this place into a doggy paradise I have not seen yet. Our cat was well taken care of and had plenty of safe room to explore and play in. I highly recommend Valhalla. Marius and Katrina, you rock...

Eben Venter

To read more reviews please view our Google Business Profile.

Took my little Bichon Frise here for the first time in June'21. I was very impressed, and owner's, Marius & Katrina just love the animals in their care. They get the very best of care, and only the very best nutritional food is feed. Very clean and tidy, and ongoing improvement. Definitely take my dog there again. Highly Recommend.

Stephen Palliser

To read more reviews please view our Google Business Profile.

Our 4 legged friend is always so well cared for at Valhallah! He has a blast and comes home totally ready for a good nap! Thanks guys for always taking such great care of him 🐕

Lisa Melville

To read more reviews please view our Google Business Profile.

Owners really care for the dogs who stay. Active on social media with pics of the guests staying. Would use again.

Karl Thackham

To read more reviews please view our Google Business Profile.

Can’t fault them for their care of my dog - he has loved his time at Valhalla and the owners really care about all the dogs in their care.

Sarah Payne

To read more reviews please view our Google Business Profile.

Jim and Lizzie absolutely love to go to Valhalla - the excitement builds when we turn off and the dogs are estatic seeing Lorraine and John. They come back in great condition so we are extremely happy with the knowledge that our dogs are happy and very well cared for.

Wendy Hawkey

To read more reviews please view our Google Business Profile.

Marius and Katrina are wonderful, our dogs are looked after so well, it's a holiday for them when they go there xx Facilities are fantastic, and are regularly improved, very clean and tidy.

Alison Gillespie

To read more reviews please view our Google Business Profile.

These people genuinely love animals, and our dogs and cat are always so well cared for. It's hard to leave your fur babies, but we knew they were going to be so well looked after and have a great time that we were fine.

Carolyn Broadhead

To read more reviews please view our Google Business Profile.

Had to say goodbye to our little fellow 4 months ago, but when we had him always put him into the safe caring hands of Katrina and Marius. He use to get excited when we turned up the road.We new he was in safe hands. Katrina and Marius have become friends. Although our wee fella has gone we still love seeing the posts on Facebook from the kennels. You can't go past Vahalla and their love of animals.

Andy Wiseman

To read more reviews please view our Google Business Profile.

This was the first time our dog Rocco had been to stay in kennels and he was going for 3 weeks. We were extrememly happy with how his stay went and the care Katrina and Marius took of him. We would happily take him here again. The facilities are lovely and the owners are great animal lovers. Many thanks.

Gail Lewis

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